{"id":794,"date":"2026-03-05T04:17:15","date_gmt":"2026-03-05T04:17:15","guid":{"rendered":"https:\/\/rggn.co.uk\/?page_id=794"},"modified":"2026-06-07T13:44:18","modified_gmt":"2026-06-07T12:44:18","slug":"faq","status":"publish","type":"page","link":"https:\/\/rggn.co.uk\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ \u2014 Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Orders & Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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When will my order be dispatched?<\/p>

Orders are usually dispatched within 1 working day.<\/p>

Do you ship from the UK?<\/p>

Yes \u2014 everything ships from the UK with fast delivery options.<\/p>

Will I receive tracking?<\/p>

Yes, tracking is provided for all orders once dispatched.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Products & Stock<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Are your products tested?<\/p>

Yes \u2014 everything is checked, tested and verified before being listed.<\/p>

Do you restock items?<\/p>

Yes. If something is sold out, you can join the restock notification list on the product page.<\/p>

Are your gaming PCs custom built?<\/p>

Yes \u2014 each PC is built with quality components and honest specs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Returns & Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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What is your returns policy?<\/p>

You can return items within 30 days if they\u2019re unused and in original condition.<\/p>

What if something arrives faulty?<\/p>

Contact us and we\u2019ll sort it quickly \u2014 replacements or refunds are handled fast.<\/p>

How long do refunds take?<\/p>

Once processed, refunds usually take 3\u20135 working days to appear.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Support & Contact<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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How do I contact you?<\/p>\n

Email us at rggn@rothygroup.com \u2014 we reply quickly.<\/p>\n

Do you offer help with orders?<\/p>\n

Yes \u2014 if you have a question, just reach out and we\u2019ll help.<\/p>\n

Are you a UK\u2011based business?<\/p>\n

Yes \u2014 we\u2019re a small independent UK tech store.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ \u2014 Frequently Asked Questions Orders & Delivery When will my order be dispatched? Orders are usually dispatched within 1 working day. Do you ship from the UK? Yes \u2014 everything ships from the UK with fast delivery options. Will I receive tracking? Yes, tracking is provided for all orders once dispatched. Products & Stock […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-794","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=794"}],"version-history":[{"count":67,"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/794\/revisions"}],"predecessor-version":[{"id":4160,"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/794\/revisions\/4160"}],"wp:attachment":[{"href":"https:\/\/rggn.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}