If you need to return an item, please complete the details below and email them to us at:
rggn@rothygroup.com
We’ll get back to you quickly with the next steps.
Full Name:
Email Address:
Order Number:
Date of Purchase:
Product Name:
Quantity:
Reason for Return (choose one):
Unwanted
Faulty
Incorrect item received
Damaged on arrival
Other (please specify):
Unopened
Opened but unused
Used
Faulty / damaged
(Describe the issue or provide any details that will help us process your return.)
If the item is faulty or damaged, please attach clear photos to your email.
Once we receive your form, we’ll review it and reply with instructions on how to return your item.
Please do not send anything back until we confirm the return.
