At RGGN, we want you to feel confident when buying from us. All products are checked, tested, and verified before being shipped, and many items come with a warranty for your peace of mind.
Unless stated otherwise on the product page, all items come with a 30‑day warranty from the date of delivery. This covers faults, defects, or issues that occur through normal use.
Hardware faults
Defective components
Issues that appear during normal use
Items that arrive damaged or not working
If something goes wrong, we’ll repair, replace, or refund the item depending on the situation.
Accidental damage
Misuse or improper handling
Physical damage after delivery
Software issues caused by user modifications
Normal wear and tear
If you’re unsure whether something is covered, just contact us and we’ll help.
Some products may include a longer warranty. If an extended warranty applies, it will be clearly stated on the product page.
If you need help with a product, contact us at:
rggn@rothygroup.com
Please include your order number and a brief description of the issue. We’ll respond quickly and guide you through the next steps.
We aim to resolve all warranty issues fairly and quickly. Your satisfaction matters, and we’ll always do our best to help.