When will my order be dispatched?
Orders are usually dispatched within 1 working day.
Do you ship from the UK?
Yes — everything ships from the UK with fast delivery options.
Will I receive tracking?
Yes, tracking is provided for all orders once dispatched.
Are your products tested?
Yes — everything is checked, tested and verified before being listed.
Do you restock items?
Yes. If something is sold out, you can join the restock notification list on the product page.
Are your gaming PCs custom built?
Yes — each PC is built with quality components and honest specs.
What is your returns policy?
You can return items within 30 days if they’re unused and in original condition.
What if something arrives faulty?
Contact us and we’ll sort it quickly — replacements or refunds are handled fast.
How long do refunds take?
Once processed, refunds usually take 3–5 working days to appear.
How do I contact you?
Email us at rggn@rothygroup.com — we reply quickly.
Do you offer help with orders?
Yes — if you have a question, just reach out and we’ll help.
Are you a UK‑based business?
Yes — we’re a small independent UK tech store.