You can use this page to check the status of your order.
If you’ve already received a tracking number, you can enter it on your courier’s website.
If you don’t have a tracking number yet, we can update you manually.
If you have a tracking number, choose your courier below:
Track here: https://www.royalmail.com/track-your-item
Track here: https://www.evri.com/track-a-parcel)
Track here: https://www.dpd.co.uk/service/
If your order hasn’t been dispatched or you’re unsure, we can check it for you.
Email us at:
Include:
Your full name
Order number
Email used at checkout
We’ll reply with your current order status and tracking details (if available).
We’ve received your order and it’s being prepared.
Your order has left our warehouse and is on its way.
Your parcel is with the courier and moving through their network.
Your parcel is with the driver and should arrive today.
Your order has been delivered to the address provided.
If anything looks unusual or you think there’s an issue with your delivery, just contact us at:
rggn@rothygroup.com
We’re here to help.